Date Published: 16 March 2020
Last Updated: 03 April 2020
The wellbeing, health and safety of our students, staff and communities remain our top priority.
The UK Government is closely monitoring the Covid-19 situation and is taking action, in the UK and overseas.
We will continue to update this page as we receive further guidance from Public Health England (PHE) regarding the situation in the UK.
Here is where you can find the latest information on what steps we are taking at the London, Birmingham and Manchester Centres campuses and any changes to our operations and/or teaching delivery.
Teaching delivery updates
To keep up to date with the latest changes to your teaching delivery, please visit the QA Higher Education website
We will update our list of key sites below with a status to make it easy for you to keep up to date with any changes.
- London Centre: This Centre is closed from 5pm on 21 March 2020 until further notice for Higher Education students.
- Birmingham Centre: This Centre is closed from 5pm on 21 March 2020 until further notice for Higher Education students.
- Manchester Centre: This Centre is closed from 5pm on 21 March 2020 until further notice for Higher Education students.
Advice and guidance
- QA Higher Education website – for up to date information about the steps that QA are taking on-campus and FAQs for you
- Public Health England website– for the most up to date information on Coronavirus, when to self-isolate and the latest guidance from the UK Government
- NHS Coronavirus page– for questions about the virus, how to avoid catching and spreading germs and if you have specific concerns
- FCO (Foreign & Commonwealth Office) website – for advice regarding any necessary precautions you may need to take if you are planning on travelling outside the UK
What action are you taking?
We are following guidance issued by the government and Public Health England. As the situation develops we will continue to update this page and notify anyone affected by changes.
You can find more information about the steps QA are taking here.
I have been advised to self-isolate by the NHS, who should I inform?
If you are a student studying with us, please contact us at firstname.lastname@example.org so we can ensure the right support is in place for you.
You can inform us using our form on the QA Higher Education website.
More information about who needs to self-isolate is available on the NHS website.
I’m supposed to re-enrol for my next year of study – is that going ahead?
One of our priorities is to ensure that we are minimising any disruption to learning for our students. This includes students who are due to resume their studies.
Our team have been working hard to make sure we have all of the systems in place to support you on your return. This includes making sure you have access to all our support teams as you normally would.
Due to the current restrictions on movement and social distancing, our buildings are currently closed and will need to remain closed in line with government guidance. You will however be able to re-enrol online, and we will start delivering your next semester of teaching online to ensure your progress in your studies is not affected. Once government restrictions are eased, we will transition you back to face-to-face learning as soon as practical, and our buildings will be reopened as quickly as possible.
Please continue to check your university email for updates from us regarding re-enrolment and arrangements for teaching.
Student Finance England Funded Students
For all Student Finance England funded students:
Will tuition fee and maintenance loans be processed and paid as normal?
Generally yes. The Student Loan Company are continuing to pay maintenance and tuition fee loans in the amounts students expected, based on their previous assessment. Student Finance England however reserve the right to request further evidence to support claims for funding at any time.
Will my tuition fee allocation change as a result in my programme moving to online learning?
Tuition fee payments will not alter as a result of changes in delivery, as the course is deemed to be completed based on the original course intention.
We have been informed by Student Finance England that applications for students progressing from one academic year to the next are still being assessed. Please submit your application online as soon as possible as during this period Student Finance England will experience delays assessing applications.
If you are having difficulty in contacting Student Finance England and you have questions regarding your application, please contact the University Finance Team on 0207 656 8450 or email us on QAHEfinancesupport@qa.com.