Updated: 25 November 2020

Due to the Covid-19 pandemic, your university journey is looking different to everything you have imagined, and as an international student, you may need extra information and support – please know that everyone is working hard to make sure that life as a Solent student will be the amazing experience you deserve.

While no one can be completely certain what life will look like in the coming months, our aim is provide as much clarity as we can, so you can start preparing and looking forward to when you join us. On this page you’ll find some frequently asked questions that we hope are helpful. We’ll be keeping them updated, so keep checking back.

For general information, visit here

Your studies

Yes our January intake is going ahead as planned. If there are any changes, we will contact you as soon as possible. Please be assured we are continually reviewing the situation and the impacts that Covid-19 may have on your learning and arrival plans. We will advise you if we make any changes so that you can prepare and be ready to begin your studies with us to enable to you to progress to Solent University.

Yes, you will follow a learning plan that allows you to complete your programme in the academic year as intended.  This will be delivered online as necessary.

Please continue to monitor these pages on our website for up to date information and be assured we will be contacting you individually so that you know your own specific arrangements.

Yes. We are happy to defer you to a later intake to meet your own personal circumstances. We recognise that there is significant uncertainty with Covid-19 and are keen to support our applicants accordingly.

A wide range of changes are being made on campus by the University to ensure the health and wellbeing of all students and staff. These include introducing social distancing measures across campus and running enhanced cleaning programmes throughout the university buildings. You can find out more about the latest steps being taken on-campus by checking the ‘What to expect on returning to campus’ section here. This also includes the latest guidance regarding face coverings on campus.

Yes.  There is full information below on what you should expect when studying online, what you will need and how we will ensure you can study from your time zone.

Yes, you will follow a learning plan that allows you to complete your programme in the academic year as intended.

All learning and teaching on our Pathway Programmes takes place in small group sessions with direction and academic support from an experienced English Academic tutor.  This approach and focus on individually learning and development continues online, with the opportunity to attend breakout session to discuss new knowledge and concepts, meet with your tutor during 1-2-1 sessions and informal café style groups to socialise with similar like-minded international students.

In fact, studying online offers much more options.  For example, as well as attending the live session you can watch it again to pick up the points you missed the first time.  Setting up a meeting with your tutor or classmates to work on a shared project can be much more flexible too.

So, our approach to online learning goes beyond just providing you with material online or via the university’s virtual learning environment and e-library.

Our Learning system additionally allows you to log into a virtual PC which provides all the software you would have if you were sitting at a PC on campus. There will also be directed reading via our online library and use of video and podcast.

You will be provided with a timetable for your online learning and induction to your programme and how to learn effectively online as part of induction.

The equipment that you need will be no different to that you need for your university studies when you come to the UK.  This should include:

  • Laptop or desktop computer
  • Wi-Fi/broadband
  • Access to Word, Excel or other desktop functionality
  • The university you join will have its own virtual learning environment (VLE), here you will find all your materials and any special software

You will be given access to the University’s resources via internet.  As such you should have access to a computer (desktop/laptop) that is less than 5 years old alongside speakers/headphones/earbuds for listening to audio or videos presented and a webcam.   Our online sessions can be accessed via smart phone, but it is recommended that you have access to a tablet/laptop or a PC for ease of use and completing assessments.

You will also need access to a stable internet connection.  As a registered student, you will be able to access Office 365 via Microsoft’s arrangements for students.

The timetable will be organised around core hours of delivery, approximately 3 to 4 hours a day so that groups of students can continue to attend whole group classes, so depending on where you live your core hours could look something like the below.

Approximate difference
GMT Asia (+7) Middle East (+3)  Latin America (-4)
9am  – 12noon 4pm – 7pm 12 noon – 3pm n/a
1pm – 4pm n/a 4pm – 7pm 9am – 12 noon

In addition to the core hours there are approximately 4-6 hours per week of tutorials and small group sessions, these will be arranged to meet your time zone. So, for example, those of you coming from Asia (which is ahead of the UK), it might be in advance of your core learning at 3-4pm (8am UK time).

We are aware that many applicants are unable to book tests. Solent University accepts a wide variety of English tests and exemptions that may offer an alternative, including the QA Higher Education English test.

If you have specific questions about evidencing your English language, please contact us directly and we can discuss your options with you.

You can also find Covid-19 updates through the following links:

We will maintain our acceptance criteria and due to our joint CAS options we have increased the amount of English Language tests we can accept for Pathways courses. These include WAEC, Indian Standard XII, and the QA English Language test.

For more information please contact us directly on +44(0)20 3627 3504

If your Year 12 or O level exams have been cancelled, we are able to consider Year 11 grades or your predicted grades on a case by case basis. Please contact us directly on +44(0)20 3627 3504

Yes, and for some courses with limited spaces we recommend that you do. You can reserve your space by paying the full deposit of £5500 for the course or pay a place holder fee of £500. You will need to pay the full deposit and meet the financial requirements for your CAS to be issued.

Fees and finance

No. It is likely some of your study will be online due to restrictions on being able to open our campuses at this time. As outlined in the previous question, we are providing an extensive online course option which is designed to mirror your experience in the classroom as closely as possible, including live lectures and access to all the same support services you would normally receive.

Yes. Our standard deposit refund policy which can be found on the Terms and Conditions of your Offer continues to apply and we will of course refund your deposit in those scenarios.

In addition, if you are adversely affected by Covid-19, which impacts your ability to meet the conditions of your offer or your entry to the UK due to travel restrictions, we will also refund your deposit and discuss possible deferral options with you.

Yes.  We are flexible with fees and are happy to discuss your individual requirements if your fees are a concern.

Please contact us directly on +44(0)20 3627 3504

If you are not able to provide a financial guarantee letter confirming your sponsorship by the deadline, you can defer your offer to the next available intake or decide to continue by paying your minimum deposit.

Travel, accommodation and studying in the UK

UKCISA has a range of information and advice for International Applicants and Students, including a COVID-19 FAQ section which is regularly updated.

Yes. Our accommodation support team will be happy to help.

You can find much more information on the QA Higher Education website here.

If you would like to speak to someone, please contact QAHE.accommodation@qa.com or +44(0)203 6276101.

Yes, due to the current challenges with travel, we are aware that you may prefer a choice of more flexible accommodation options.

The University has made a range of options available in University halls of residence. You will be able to take up any of these options, even if you have already been offered, or accepted a standard accommodation contract for the start of your course.

  • Standard accommodation contract, which runs for the full academic year (41 weeks, from 16 September 2020 to 1 July 2021).
  • January start, which runs from early January to 1 July 2021.
  • Semester 1, which runs from 16 September 2020 to mid-January 2021.
  • Semester 2, which runs from mid-January to end-May 2021.

In addition to these options, the University will shortly be making available a flexible ‘short-stay’ option to allow for accommodation stays between 7 and 28 days. This option will be available to book online, subject to availability.

If you have any questions, or would like to discuss how any of these above options could work for you, please contact accommodation@solent.ac.uk

You can also speak to the QA Higher Education Accommodation Service who will be able to help discuss your options. You can contact them using the online form here.

Due to Covid-19, there are currently rules in place for those entering the UK from overseas. These are for both residents and visitors to the UK and include 14-days’ self-isolation on arrival. During those two weeks you will not be able to attend classes. You should take this into account when planning your journey to the UK. Further details, together with guidance on how to travel safely from the airport, are available here. There is also a list of countries which are exempt from the 14 day self-isolation requirement, however this list is subject to change so we recommend that you check this regularly closer to your planned travel date.

If you are travelling to the UK to join us, please complete QA Higher Education’s online form with your travel information. This will allow the team at QA Higher Education to know when you are arriving and gives us the opportunity to provide any additional advice, guidance and support before and upon your arrival to the UK. This is particularly important should you be arriving from a country where you may need to self-isolate on arrival in the UK.