{"id":2914,"date":"2024-01-08T15:08:04","date_gmt":"2024-01-08T15:08:04","guid":{"rendered":"https:\/\/qa.solent.ac.uk\/centres\/?page_id=2914"},"modified":"2026-07-02T19:16:14","modified_gmt":"2026-07-02T18:16:14","slug":"student-welfare","status":"publish","type":"page","link":"https:\/\/qa.solent.ac.uk\/centres\/student-support\/student-welfare\/","title":{"rendered":"Safeguarding, Student Life and Wellbeing"},"content":{"rendered":"<p>At QA Higher Education, we want you to feel safe, supported and able to thrive throughout your time with us. We offer a range of services to support your wellbeing, including our Safeguarding Team, Welfare Team, Student Violence Liaison Officers (SVLOs), Mental Health Practitioner, Learning Support Team, Student Conduct and Resolutions Team and our Student Assistance Programme, which provides access to confidential counselling and a range of wellbeing services.<\/p>\n<p>We recognise that every student\u2019s journey is different. Your wellbeing is an important part of your university experience, and feeling safe, included and supported can make it easier to engage with your studies, build confidence and achieve your goals.<\/p>\n<p>These pages bring together information, guidance and support to help you navigate university life. Whether you\u2019re looking for practical advice, want to learn more about maintaining your wellbeing, need adjustments to support your learning, or are experiencing a difficult time, we\u2019re here to help you find the support that\u2019s right for you.<\/p>\n<p>If you need support, you don\u2019t have to face things alone. Reaching out can feel difficult, but you will be listened to without judgement and treated with compassion and respect. Whatever you\u2019re experiencing, we\u2019re here to help you explore your options and connect you with the support that best meets your needs.<\/p>\n<p>Contacting the Safeguarding, Student Life and Wellbeing teams<\/p>\n<p>Via email<\/p>\n<p><strong>Safeguarding team<\/strong>\u00a0\u2013 Email: safeguarding.alerts@qa.com<\/p>\n<p><strong>Welfare team \u2013\u00a0<\/strong>Email:\u00a0<a href=\"mailto:qahe.welfare@qa.com\">qahe.welfare@qa.com<\/a><\/p>\n<p><strong>Mental Health Practitioners \u2013\u00a0<\/strong>Email:\u00a0<a href=\"mailto:qahe.mentalhealthsupport@qa.com\">qahe.mentalhealthsupport@qa.com<\/a><\/p>\n<p><strong>Learning Support team \u2013\u00a0<\/strong>\u00a0Email:\u00a0<a href=\"mailto:qahe.learningsupport@qa.com\">qahe.learningsupport@qa.com<\/a><\/p>\n<p><strong>Sexual Violence Liaison Officers<\/strong>\u00a0\u2013 Email:\u2013\u00a0<a href=\"mailto:qahe.yoursafespace@qa.com\">qahe.yoursafespace@qa.com<\/a><\/p>\n<p><strong>Student Conduct and Resolutions team<\/strong>\u00a0\u2013 Email:\u00a0<a href=\"mailto:qahestudentconduct@qa.com\">qahestudentconduct@qa.com<\/a><\/p>\n<p>You can call on\u00a0 44 (0)203 921 0163.<\/p>\n<p>Pop into the campus: Birmingham, London \u2013 Rosebery Avenue, London \u2013 Fitzwilliam House, London \u2013 International House and Manchester campuses<\/p>\n<p>Monday \u2013 Thursday\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0\u00a0 09:00-18:00<\/p>\n<p>Friday\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 09:00-17:00<\/p>\n<p>General Wellbeing call-back request click\u00a0<a class=\"external-link\" href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=lwcinDfD-EmwhqmiSXn3KHO625qj3VZGlDObnApNg0xUNDgxWDVPQjZDSTlIUUhUMzZCMkRaQ1BQRSQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/p>\n<p>&nbsp;<\/p>\n<h4>Mental Health Support<\/h4>\n<p><strong>Looking after your mental health is just as important as your physical health.<\/strong>\u00a0Our Mental Health Practitioner can provide guidance, short-term support and help you access the most appropriate services for your needs.<\/p>\n<h4>Learning Support<\/h4>\n<p><strong>We\u2019re committed to making learning as accessible as possible.<\/strong>\u00a0If you have a disability, long-term health condition, mental health condition or specific learning difference, our Learning Support Team can work with you to identify reasonable adjustments and support you throughout your studies.<\/p>\n<h4>Student Violence Liaison Officers (SVLOs)<\/h4>\n<p><strong>You deserve to feel safe and heard.<\/strong>\u00a0If you\u2019ve experienced sexual violence, domestic abuse, stalking, harassment or other forms of interpersonal violence, our SVLOs offer confidential, specialist support in a safe and non-judgemental environment.<\/p>\n<h4>Student Conduct and Resolutions<\/h4>\n<p><strong>Everyone deserves to be treated fairly and with respect.<\/strong>\u00a0If you\u2019re involved in a student conduct matter, complaint, appeal or another formal process, our Student Conduct and Resolutions Team will explain what to expect, ensure you\u2019re heard, and guide you through the process fairly and impartially.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At QA Higher Education, we want you to feel safe, supported and able to thrive throughout your time with us. We offer a range of services to support your wellbeing, including our Safeguarding Team, Welfare Team, Student Violence Liaison Officers (SVLOs), Mental Health Practitioner, Learning Support Team, Student Conduct and Resolutions Team and our Student [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"parent":1405,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2914","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\r\n<title>Safeguarding, Student Life and Wellbeing - Solent University Centres<\/title>\r\n<meta name=\"description\" content=\"The Student Welfare team are available for pastoral support to students during their studies, offering a range of advice and support.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/qa.solent.ac.uk\/centres\/student-support\/student-welfare\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_GB\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Safeguarding, Student Life and Wellbeing - 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